What We Collect and Why We Collect It
When you open an account, we collect your name, email address, phone number and the payment method you choose — bKash, Nagad or Rocket. We record deposit and withdrawal activity linked to your account wallet so we can process transactions and verify your identity where required.
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Device data such as your IP address, browser type and session timestamps are logged automatically each time you access the platform. We use this information to operate your account, detect unusual activity, and keep your wallet details secure. We do not sell your personal data to
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third parties. Payment details tied to bKash, Nagad or Rocket are handled under encrypted connections and are never stored in plain text on our servers. If you contact our support team, the conversation history is retained to help resolve future queries — you can ask us
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to delete it at any time. Your data is held only for as long as your account remains active or as required by the legal obligations that apply in your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.